Job Title – Platform Support Engineer
Location & flexibility - Oxfordshire - hybrid
Salary - £25,000 - £40,000 DOE
Role Overview:
The Platform Support Engineer plays a crucial role in maintaining and supporting the enterprise platform infrastructure that underpins critical business operations.
This role focuses on monitoring, troubleshooting, and providing tiered support for platform technologies such as Active Directory, SCCM, SolarWinds, Virtual Desktop Infrastructure (VDI), and Unified Access Devices (UADs).
The Platform Support Engineer ensures system reliability, user satisfaction, and efficient issue resolution while identifying opportunities to improve platform operations.
- 3+ years of experience in platform engineering, infrastructure management, or a related role.
- Expertise in managing Active Directory, SCCM, SolarWinds, and other enterprise-level technologies.
- Hands-on experience with automation tools and frameworks such as Ansible, Terraform.
- Strong knowledge of scripting languages like PowerShell, Python, or Bash, with experience developing and deploying automation solutions.
- Experience with virtualisation platforms such as VMware, Citrix, or Hyper-V.
- Strong knowledge of networking concepts (e.g., DNS, DHCP, VLANs, and firewalls) and compute/storage systems.
- MUST BE ELIGBLE FOR SC CLEARANCE